Delivering Tangible Solutions For Real-World Issues

blPN 2024 AGENDA

BLPN is a unique, one day learning and networking event which brings together the most inspirational leaders and transformational suppliers in the emergency service sector to share ideas, knowledge and experience.

Our agenda has been carefully curated to address the most relevant and emerging challenges in the sector today.

BLPN 2024

10 October, DoubleTree Hilton Tower Bridge, London

Day 1

10 October 2024

8:00 am - 9:00 am

Main Room

Registration
9:00 am - 9:05 am

Main Room

Chair’s opening remarks
9:05 am - 9:35 am

Main Room

Opening keynote panel: Transforming emergency response times with digital tools

Stephen Bromhall

Chief Digital Information Officer
East of England Ambulance Service NHS Trust

In this session we will address the critical issue of how digital tools and technology, which are intended to aid emergency response times, often end up hindering them. According to the ‘Digitzing the Frontline’ report, 38% of UK eme...

In this session we will address the critical issue of how digital tools and technology, which are intended to aid emergency response times, often end up hindering them. According to the ‘Digitzing the Frontline’ report, 38% of UK emergency service responders experience technical hiccups that are hindering them to the point they are not able to access equipment or medication. With first responders already stretched, what necessary measures need to be taken to prevent this impact on response times? How can we collaborate to elevate digital capabilities to a level where we can remotely manage operating system rollouts, firmware updates, and device fleet monitoring from anywhere?

We ask the panel the following:

• What strategies can be implemented to ensure that digital tools streamline processes and aid first responders, rather than creating additional obstacles?
• How can technology be optimised to support timely decision-making in emergency situations, ensuring it aids rather than hinders first responders?
• Why is a robust and reliable digital infrastructure crucial for minimizing technical hiccups, and how can emergency services achieve this?
• What comprehensive training programs are needed to help first responders effectively use digital tools, and how can we implement them?
9:35 am - 9:50 am

Main Room

Headline sponsor presentation

Interested in sponsoring?
9:55 am - 10:10 am

Main Room

Dragons' den: speed presentations

Dragons’ Den – a quick-fire pitch session featuring all of our sponsors. Each supplier delivers a 60-second elevator pitch about their solution – giving you an opportunity to earmark suppliers and solutions you are most interested ...

Dragons’ Den – a quick-fire pitch session featuring all of our sponsors. Each supplier delivers a 60-second elevator pitch about their solution – giving you an opportunity to earmark suppliers and solutions you are most interested in.
10:15 am - 11:05 am

Main Room

Coffee break and business meetings

15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.
11:10 am - 11:40 am

Main Room

Panel discussion: Collaborating effectively for public good

Catherine Akehurst

Assistant Chief Constable
Hertfordshire Constabulary

Mark Price

Area Manager, Head of Operations and Risk
Shropshire Fire and Rescue Service

Dan Thorogood

Head of Contact Services
Devon and Cornwall Police

When major incidents occur, the collaborative efforts between fire, police, and ambulance services are seamless. However, there is significant potential to enhance this collaboration in day-to-day operations, thereby improving service de...

When major incidents occur, the collaborative efforts between fire, police, and ambulance services are seamless. However, there is significant potential to enhance this collaboration in day-to-day operations, thereby improving service delivery to our communities. The push for deeper and stronger collaboration between emergency services has been recognised as a critical next step. Studies have shown that improvements in service efficiency, quality, and cohesion can be driven through stronger collaboration, such as co-responding and co-location among blue-light services. Efficient data-sharing across services ensures that first responders are better equipped to handle incidents and provide superior service to citizens. We ask the panel about strategies to achieve these goals and discuss the benefits of a more integrated approach.

We ask the panel the following:

• How can we leverage technology to enhance day-to-day collaboration between fire, police, and ambulance services, and what specific tools or platforms have proven most effective?
• What are the key technological challenges that emergency services face in achieving seamless data-sharing, and how can these be overcome?
• In what ways can co-responding and co-location of blue-light services be supported by technology to improve service efficiency, quality, and cohesion?
• How can advancements in AI and real-time data analytics improve the ability of first responders to handle incidents and provide superior service to citizens?
11:45 am - 12:20 pm

Main Room

Platinum and Gold sponsor presentations

Interested in sponsoring?
12:20 pm - 1:00 pm

Main Room

Networking lunch

An opportunity to connect with your peers and suppliers to talk over the learnings from the event. Lunch is served buffet style and a range of options are available to cater for different dietary requirements.
1:05 pm - 1:35 pm

Main Room

Panel discussion: Leveraging AI: our next first responder or just another headache?

Matthew Farrow

Head of Data Science
Metropolitan Police

In an ideal world, we’d have all the shiny new AI tools, our response times would be lightning-fast, and our operations would be silky smooth. But let’s face it, we’re not there yet. Sure, AI is making waves in certain areas and ge...

In an ideal world, we’d have all the shiny new AI tools, our response times would be lightning-fast, and our operations would be silky smooth. But let’s face it, we’re not there yet. Sure, AI is making waves in certain areas and getting a thumbs-up, but the real challenge is strategically deploying these tools when budgets are tighter than ever. How do we navigate this high-tech maze with empty pockets? Let’s dive into the good, the bad, and the potentially game-changing realities of AI in emergency services.

We ask the panel the following::

• What are the most promising applications of AI currently being used in emergency services, and how have they impacted response times and operational efficiency?
• Given the budget constraints, how can emergency services strategically deploy AI tools to maximize their benefits without overspending?
• What are the major challenges and obstacles faced in integrating AI into emergency services, and how can these be overcome?
• How can AI be used to improve real-time decision-making and situational awareness for first responders on the ground?
• What ethical considerations and potential risks should be addressed when implementing AI in emergency services?
1:40 pm - 2:30 pm

Main Room

Coffee break and business meetings

15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.
2:35 pm - 3:15 pm

Main Room

Panel discussion - The scrutiny panel: speak out now

Andrew George

President
National Black Police Association

Ahenkora Bediako

Detective Superintendant
Metropolitan Police

Alex Elkomaty

Centre Manager
Metropolitan Police

The emergency services frequently find themselves under scrutiny from the media and members of the public for lack of diversity, inclusion and culture. It is also no secret that there has been numerous high-profile cases of gross miscond...

The emergency services frequently find themselves under scrutiny from the media and members of the public for lack of diversity, inclusion and culture. It is also no secret that there has been numerous high-profile cases of gross misconduct and illegal behaviour by emergency service personnel. So how can we take a 360 turn and begin to rebuild trust and restore public confidence?

• Let’s strip this back to some of the fundamental ingredients for a positive and vibrant culture; diversity and inclusion. Why is there such a lack of diversity within certain services and what can we do to mend this?
• What can we all do to break the mould and better represent our communities?
• How is emerging tech supporting diversity and inclusion and what are some of the drawbacks?
3:45 pm - 4:00 pm

Main Room

Reflections and next actions/commitments
4:00 pm - 5:00 pm

Main Room

Networking drinks reception

Networking sessions – throughout the event we host a networking lunch as well as a drinks reception to give you ample opportunity to connect with your peers and suppliers over the learnings from the event.
3:10 pm - 3:40 pm

Focus Group 1

Turning chaos into clarity: the data analytics revolution in emergency services

Why aren’t we utilising data analytics to its full potential? Imagine a world where real-time data turns chaos into clarity for our emergency responders. Despite 88% of police forces offering desktop analytics, only half provide mobile...

Why aren’t we utilising data analytics to its full potential? Imagine a world where real-time data turns chaos into clarity for our emergency responders. Despite 88% of police forces offering desktop analytics, only half provide mobile access, and a mere 15% use mobile data terminals in vehicles. This mobile data drought is a missed opportunity for making swift, informed decisions in the field.

Why are we ignoring the power of multi-agency data sharing? Only half of our police forces collaborate with social services, fire departments, hospitals, and other agencies. Combining this data could supercharge community outcomes and preventative measures.

And let’s talk about data literacy—why is it nearly non-existent? Despite having analytics tools, 94% of UK police forces lack data literacy programs, leaving our officers in the dark.
3:10 pm - 3:40 pm

Focus Group 2

Critical infrastructure to drive front line and back-office performance

Why aren’t we fully leveraging critical infrastructure in emergency services? Despite advances, many services face persistent challenges in integrating new technologies with existing systems. How can we ensure that both frontline and b...

Why aren’t we fully leveraging critical infrastructure in emergency services? Despite advances, many services face persistent challenges in integrating new technologies with existing systems. How can we ensure that both frontline and back-office operations benefit from robust and effective infrastructure?

Why is seamless integration of new technologies with existing infrastructure crucial for improving emergency response times and operational efficiency? For instance, the recent enhancements in the 999-call handling system show progress yet highlight the need for ongoing improvements.

How can we use advanced communication systems and data analytics to drive better outcomes in emergency situations? We’ll examine how effective infrastructure supports superior service delivery and coordination among emergency responders and administrative functions.
3:20 pm - 3:40 pm

Focus Group 3

Cybersecurity and data protection

With delays in the Emergency Services Network (ESN) and recent technical faults in the 999-call handling system, cybersecurity in UK emergency services is under the spotlight.

How can we ensure robust security measures amid outda...

With delays in the Emergency Services Network (ESN) and recent technical faults in the 999-call handling system, cybersecurity in UK emergency services is under the spotlight.

How can we ensure robust security measures amid outdated infrastructure and fragmented systems?

And with government initiatives aimed at enhancing collaboration between police, fire, and ambulance services, and the need to integrate IT systems, how can we address growing cybersecurity challenges? What steps are being taken to implement these measures effectively?

Day 1

Delivering Tangible Solutions For Real-World Issues

blPN 2024 AGENDA

Our agenda has been carefully curated to address the most relevant and emerging challenges in the sector today.

Delivering Tangible Solutions For Real-World Issues

blPN 2024 AGENDA

BLPN 202410 October, DoubleTree Hilton Tower Bridge, London

10 October 2024

8:00 am - 9:00 am

Main Room

Registration

9:00 am - 9:05 am

Main Room

Chair’s opening remarks

9:05 am - 9:35 am

Main Room

Opening keynote panel: Transforming emergency response times with digital tools

Stephen Bromhall

Chief Digital Information Officer East of England Ambulance Service NHS Trust

9:35 am - 9:50 am

Main Room

Headline sponsor presentation

9:55 am - 10:10 am

Main Room

Dragons' den: speed presentations

10:15 am - 11:05 am

Main Room

Coffee break and business meetings

11:10 am - 11:40 am

Main Room

Panel discussion: Collaborating effectively for public good

Catherine Akehurst

Assistant Chief Constable Hertfordshire Constabulary

Mark Price

Area Manager, Head of Operations and Risk Shropshire Fire and Rescue Service

Dan Thorogood

Head of Contact Services Devon and Cornwall Police

11:45 am - 12:20 pm

Main Room

Platinum and Gold sponsor presentations

12:20 pm - 1:00 pm

Main Room

Networking lunch

1:05 pm - 1:35 pm

Main Room

Panel discussion: Leveraging AI: our next first responder or just another headache?

Matthew Farrow

Head of Data Science Metropolitan Police

1:40 pm - 2:30 pm

Main Room

Coffee break and business meetings

2:35 pm - 3:15 pm

Main Room

Panel discussion - The scrutiny panel: speak out now

Andrew George

President National Black Police Association

Ahenkora Bediako

Detective Superintendant Metropolitan Police

Alex Elkomaty

Centre Manager Metropolitan Police

3:45 pm - 4:00 pm

Main Room

Reflections and next actions/commitments

4:00 pm - 5:00 pm

Main Room

Networking drinks reception

3:10 pm - 3:40 pm

Focus Group 1

Turning chaos into clarity: the data analytics revolution in emergency services

3:10 pm - 3:40 pm

Focus Group 2

Critical infrastructure to drive front line and back-office performance

3:20 pm - 3:40 pm

Focus Group 3

Cybersecurity and data protection

Delivering Tangible Solutions For Real-World Issues

blPN 2024 AGENDA

BLPN 202410 October, DoubleTree Hilton Tower Bridge, London

ABOUT US

SITE MAP

PNE ENTERPRISE EVENTS

BLPN 2024

10 October, DoubleTree Hilton Tower Bridge, London

Chief Digital Information Officer
East of England Ambulance Service NHS Trust

Assistant Chief Constable
Hertfordshire Constabulary

Area Manager, Head of Operations and Risk
Shropshire Fire and Rescue Service

Head of Contact Services
Devon and Cornwall Police

Head of Data Science
Metropolitan Police

President
National Black Police Association

Detective Superintendant
Metropolitan Police

Centre Manager
Metropolitan Police

BLPN 2024

10 October, DoubleTree Hilton Tower Bridge, London