Delivering Tangible Solutions For Real-World Issues

blPN 2023 AGENDA

BLPN is a unique, two-day learning and networking event which brings together the most inspirational leaders and transformational suppliers in the emergency service sector to share cutting-edge insight, knowledge and experience.

Our agenda is carefully curated to address the most relevant and emerging challenges in the sector.

BLPN 2023

7th - 8th November, Horwood House, Milton Keynes

Day 1
Day 2

07 November 2023

8:00 am - 9:00 am

Main Room

Registration
9:00 am - 9:10 am

Main Room

Chair's Opening Remarks

Chris Bigland

Deputy Chief Fire Officer
Bedfordshire Fire and Rescue Service

Welcome to the Blue Light Partnership Network!
9:10 am - 9:55 am

Main Room

Panel Discussion: Harnessing artificial intelligence and machine learning in emergency services

Chris Bigland

Deputy Chief Fire Officer
Bedfordshire Fire and Rescue Service

Michael Dickson

Chief Executive
Scottish Ambulance Service

Jason Hogg

Chief Constable
Thames Valley Police

Chris Reynolds

Chief Information Officer
Tees, Esk and Wear Valleys NHS Foundation Trust

Our opening keynote panel will explore the dynamic synergy between cutting-edge artificial intelligence and machine learning technologies and the swift, targeted response of blue light services.
10:00 am - 10:20 am

Main Room

Enabling cross-team communication

Matthew Hodgson

Chief Executive Officer
Element

Secure decentralised communications for critical services. Effective communication between partner organisations should be decentralised to ensure interoperability, data sovereignty and security.
10:20 am - 10:40 am

Main Room

Dragons' Den

Our signature ‘Dragons’ Den’ session provides each solution provider with an opportunity to deliver a short pitch, explaining why they are here and how their services can help tackle some of the sector’s ongoing challenges.
10:45 am - 12:00 pm

Main Room

Coffee break and business meetings

15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.
12:05 pm - 12:25 pm

Main Room

West Midlands Police: how automation improves policing operations to better serve the community

Gregg Hudson

Mobility and Automation Manager
West Midlands Police

Ryan Bartlett

Emergency Services Lead, UKI
UiPath

Join this fireside chat with West Midlands Police (WMP) to find out how automation is used to improve operational efficiency and experience for staff and citizens alike. Software robots have been deployed across shared services, IT and d...

Join this fireside chat with West Midlands Police (WMP) to find out how automation is used to improve operational efficiency and experience for staff and citizens alike. Software robots have been deployed across shared services, IT and digital, and operational policing for the past five years with 989,000 transactions saving over 62,000 hours in the last 12 months alone.

Key learning points:
• Reasons why WMP embarked on the automation journey
• Processes automated and benefits
• Challenges and lessons learnt
12:25 pm - 12:45 pm

Main Room

The role of AI in delivering efficiency & automation for emergency services

Tom Ball

Account Manager
Juniper Networks

The network is the life blood of emergency services operations. It must be reliable and secure, to assure positive experiences for all users, devices, and critical services. Join this session to learn how AI can streamline network operat...

The network is the life blood of emergency services operations. It must be reliable and secure, to assure positive experiences for all users, devices, and critical services. Join this session to learn how AI can streamline network operations and deliver best in class services, all while lowering costs. Juniper is delivering wi-fi and network connectivity which is predictable, reliable and completely secure for mission critical networks.
12:45 pm - 1:15 pm

Main Room

Virtual Presentation: Building a customer-centric, collaborative culture

Ann Millington

Chief Executive
Kent Fire and Rescue Service

Kent Fire and Rescue Service have successfully embedded a programme of transformational change over the last seven years centred around the words “customer” and “colleague”. In this session, Ann Millington will share how this has...

Kent Fire and Rescue Service have successfully embedded a programme of transformational change over the last seven years centred around the words “customer” and “colleague”. In this session, Ann Millington will share how this has been achieved including the leadership and organisational framework that underpins it.
1:15 pm - 2:00 pm

Main Room

Networking Lunch
2:00 pm - 2:40 pm

Main Room

Balancing the increase in expectations against financial challenges

Chris Bigland

Deputy Chief Fire Officer
Bedfordshire Fire and Rescue Service

In this immersive roundtable discussion, we will invite all participants to share their valuable experiences around addressing the escalating public expectations for quality and speed of service from emergency services, against the backd...

In this immersive roundtable discussion, we will invite all participants to share their valuable experiences around addressing the escalating public expectations for quality and speed of service from emergency services, against the backdrop of resource and funding limitations.

We will explore pragmatic strategies, including technology integration and resource optimisation, to meet rising demands while operating within constrained budgets.
2:45 pm - 3:05 pm

Main Room

Factoring net zero and sustainability into capital projects

Mark Price

Area Manager, Head of Operations and Risk
Shropshire Fire and Rescue Service

An insightful session on integrating sustainability and achieving net zero goals in capital projects for police, fire, and ambulance services. Explore innovative strategies for a resilient and eco-conscious future
3:05 pm - 3:25 pm

Main Room

Inclusive culture and leadership

Jayen Parmar

Deputy Head of Digital, Data and Technology
College of Policing

Through real-world examples of successful diversity initiatives, we will showcase the positive impact of embracing inclusivity in emergency services. Join Jayen Parmar to hear about effective strategies for cultivating an inclusive cultu...

Through real-world examples of successful diversity initiatives, we will showcase the positive impact of embracing inclusivity in emergency services. Join Jayen Parmar to hear about effective strategies for cultivating an inclusive culture and promoting diverse leadership, empowering the sector to better serve the needs of diverse communities.
3:30 pm - 4:45 pm

Main Room

Coffee break and business meetings

15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.
4:50 pm - 5:35 pm

Main Room

Driving efficiency, productivity and value for money across the emergency services

Chris Bigland

Deputy Chief Fire Officer
Bedfordshire Fire and Rescue Service

Michael Dickson

Chief Executive
Scottish Ambulance Service

Nikki Leaper

Assistant Chief Constable
Devon and Cornwall Police

A fireside chat between senior colleagues from police, fire and ambulance services to share strategies to enhance efficiency, boost productivity, and maximise value for money across the tri-sector.
5:35 pm - 5:45 pm

Main Room

Chair's Closing Remarks
5:45 pm - 7:30 pm

Main Room

Hotel check-in/Free time
7:30 pm - 10:00 pm

Main Room

Drinks reception and Networking dinner

Networking sessions – throughout the event we host a networking lunch as well as a dinner and drinks reception to give you ample opportunity to connect with your peers and suppliers over the learnings from the event. Dinner is served i...

Networking sessions – throughout the event we host a networking lunch as well as a dinner and drinks reception to give you ample opportunity to connect with your peers and suppliers over the learnings from the event. Dinner is served in formal-style seating to a set menu. Our delegate team will speak to you to ensure we cater for any specific dietary requirements.

08 November 2023

9:00 am - 9:05 am

Main Room

Chair's Opening Remarks
9:05 am - 9:50 am

Main Room

Panel Discussion: Data and collaboration: opportunities and barriers

Chris Bigland

Deputy Chief Fire Officer
Bedfordshire Fire and Rescue Service

Jayen Parmar

Deputy Head of Digital, Data and Technology
College of Policing

Nicola Haywood-Cleverly

Chief Digital and Information Officer, Director of Digital and Data
Lincolnshire Police

Jon Simpson

Emergency Services Collaboration Lead
Hertfordshire Constabulary

This panel will focus on the the critical role of data and information across blue light services, and their role in driving collaboration. Topics will include the potential for data-driven decision-making, inter-agency cooperation, and ...

This panel will focus on the the critical role of data and information across blue light services, and their role in driving collaboration. Topics will include the potential for data-driven decision-making, inter-agency cooperation, and technology integration, while addressing challenges like data privacy, interoperability, and resource constraints.
9:55 am - 10:15 am

Main Room

A united front: excellence in collaborative working

Jo Fletcher

Associate Director of Urgent and Emergency Care Integration
East of England Ambulance Service NHS Trust

This presentation will showcase inspiring examples of collaborative working among police, fire, and ambulance services, emphasising their united front in serving communities.

By sharing workspaces and leaning on each other’s...

This presentation will showcase inspiring examples of collaborative working among police, fire, and ambulance services, emphasising their united front in serving communities.

By sharing workspaces and leaning on each other’s expertise, these services exemplify the power of synergy and cooperation. Real-life case studies will highlight successful joint initiatives, such as coordinated response teams and integrated communication protocols. Through these examples, we will explore the tangible benefits of collaborative working, including improved emergency response, enhanced efficiency, and greater community safety.
10:15 am - 10:55 am

Main Room

Tri-sector collaboration: what does good look like?

Jo Fletcher

Associate Director of Urgent and Emergency Care Integration
East of England Ambulance Service NHS Trust

Kelly Smith

Head of Strategic Innovation
Thames Valley Local Resilience Forum

In our second roundtable discussion session, we will discuss how to effectively collaborate across the police, fire, and ambulance services to address the growing public demands for higher service quality and faster response times. Our g...

In our second roundtable discussion session, we will discuss how to effectively collaborate across the police, fire, and ambulance services to address the growing public demands for higher service quality and faster response times. Our goal is to identify what success looks like in the context of tri-sector collaboration and highlight best practices in partnering across these essential emergency services.
11:00 am - 12:00 pm

Main Room

Coffee break and business meetings

15 minute meetings with suppliers who are offering solutions most relevant to your challenges. Please check the schedule on the back of your delegate pass for your meeting timings.
12:05 pm - 12:25 pm

Main Room

Implementing experience level agreements

John Faux

Director of ICT
Hampshire & Isle of Wight Constabulary and Thames Valley Police

How do we move from defined outputs to defined outcomes? This presentation will focus on the shift from technical solution delivery to experience level agreements based on impact for the outcome and value.
12:30 pm - 1:10 pm

Main Room

Strategic investment for enhanced service delivery

Nicola Haywood-Cleverly

Chief Digital and Information Officer, Director of Digital and Data
Lincolnshire Police

John Faux

Director of ICT
Hampshire & Isle of Wight Constabulary and Thames Valley Police

Lisa Stitt

Assistant Chief Constable
North Yorkshire Police

What could and should we be investing in now to ensure the delivery of 21st century emergency services? What can be curtailed to allow for new opportunities? In our closing keynote panel, executives will reflect on the immediate past bef...

What could and should we be investing in now to ensure the delivery of 21st century emergency services? What can be curtailed to allow for new opportunities? In our closing keynote panel, executives will reflect on the immediate past before looking to the near future and defining the key technologies, services and improvements required for success.
1:10 pm - 1:15 pm

Main Room

Chair's Closing Remarks
1:15 pm - 2:00 pm

Main Room

Networking Lunch

Day 1
Day 2

Delivering Tangible Solutions For Real-World Issues

blPN 2023 AGENDA

Our agenda is carefully curated to address the most relevant and emerging challenges in the sector.

Delivering Tangible Solutions For Real-World Issues

blPN 2023 AGENDA

BLPN 20237th - 8th November, Horwood House, Milton Keynes

07 November 2023

8:00 am - 9:00 am

Main Room

Registration

9:00 am - 9:10 am

Main Room

Chair's Opening Remarks

Chris Bigland

Deputy Chief Fire Officer Bedfordshire Fire and Rescue Service

9:10 am - 9:55 am

Main Room

Panel Discussion: Harnessing artificial intelligence and machine learning in emergency services

Chris Bigland

Deputy Chief Fire Officer Bedfordshire Fire and Rescue Service

Michael Dickson

Chief Executive Scottish Ambulance Service

Jason Hogg

Chief Constable Thames Valley Police

Chris Reynolds

Chief Information Officer Tees, Esk and Wear Valleys NHS Foundation Trust

10:00 am - 10:20 am

Main Room

Enabling cross-team communication

Matthew Hodgson

Chief Executive Officer Element

10:20 am - 10:40 am

Main Room

Dragons' Den

10:45 am - 12:00 pm

Main Room

Coffee break and business meetings

12:05 pm - 12:25 pm

Main Room

West Midlands Police: how automation improves policing operations to better serve the community

Gregg Hudson

Mobility and Automation Manager West Midlands Police

Ryan Bartlett

Emergency Services Lead, UKI UiPath

12:25 pm - 12:45 pm

Main Room

The role of AI in delivering efficiency & automation for emergency services

Tom Ball

Account Manager Juniper Networks

12:45 pm - 1:15 pm

Main Room

Virtual Presentation: Building a customer-centric, collaborative culture

Ann Millington

Chief Executive Kent Fire and Rescue Service

1:15 pm - 2:00 pm

Main Room

Networking Lunch

2:00 pm - 2:40 pm

Main Room

Balancing the increase in expectations against financial challenges

Chris Bigland

Deputy Chief Fire Officer Bedfordshire Fire and Rescue Service

2:45 pm - 3:05 pm

Main Room

Factoring net zero and sustainability into capital projects

Mark Price

Area Manager, Head of Operations and Risk Shropshire Fire and Rescue Service

3:05 pm - 3:25 pm

Main Room

Inclusive culture and leadership

Jayen Parmar

Deputy Head of Digital, Data and Technology College of Policing

3:30 pm - 4:45 pm

Main Room

Coffee break and business meetings

4:50 pm - 5:35 pm

Main Room

Driving efficiency, productivity and value for money across the emergency services

Chris Bigland

Deputy Chief Fire Officer Bedfordshire Fire and Rescue Service

Michael Dickson

Chief Executive Scottish Ambulance Service

Nikki Leaper

BLPN 2023

7th - 8th November, Horwood House, Milton Keynes

Deputy Chief Fire Officer
Bedfordshire Fire and Rescue Service

Deputy Chief Fire Officer
Bedfordshire Fire and Rescue Service

Chief Executive
Scottish Ambulance Service

Chief Constable
Thames Valley Police

Chief Information Officer
Tees, Esk and Wear Valleys NHS Foundation Trust

Chief Executive Officer
Element

Mobility and Automation Manager
West Midlands Police

Emergency Services Lead, UKI
UiPath

Account Manager
Juniper Networks

Chief Executive
Kent Fire and Rescue Service

Deputy Chief Fire Officer
Bedfordshire Fire and Rescue Service

Area Manager, Head of Operations and Risk
Shropshire Fire and Rescue Service

Deputy Head of Digital, Data and Technology
College of Policing

Deputy Chief Fire Officer
Bedfordshire Fire and Rescue Service

Chief Executive
Scottish Ambulance Service

Assistant Chief Constable
Devon and Cornwall Police

Deputy Chief Fire Officer
Bedfordshire Fire and Rescue Service

Deputy Head of Digital, Data and Technology
College of Policing

Chief Digital and Information Officer, Director of Digital and Data
Lincolnshire Police

Emergency Services Collaboration Lead
Hertfordshire Constabulary

Associate Director of Urgent and Emergency Care Integration
East of England Ambulance Service NHS Trust

Associate Director of Urgent and Emergency Care Integration
East of England Ambulance Service NHS Trust

Head of Strategic Innovation
Thames Valley Local Resilience Forum

Director of ICT
Hampshire & Isle of Wight Constabulary and Thames Valley Police

Chief Digital and Information Officer, Director of Digital and Data
Lincolnshire Police

Director of ICT
Hampshire & Isle of Wight Constabulary and Thames Valley Police

Assistant Chief Constable
North Yorkshire Police

BLPN 2023

7th - 8th November, Horwood House, Milton Keynes